Lobby

The lobby at Scratchful Casino has been reorganized to get you into games faster and spot hot promotions at a glance. Expect clearer categories, a dedicated “New” strip, and quick filters for providers, volatility, and game types so you can jump straight to video slots, bonus titles, or live tables. Check out the updated lobby for the latest layout and releases.

How promotions and currencies show up — understand Gold Coins vs. Sweeps Coins

Scratchful displays Gold Coins and Sweeps Coins prominently in the lobby, so you always know what’s playable and what’s redeemable. Gold Coins are for entertainment and can’t be cashed out, while Sweeps Coins are redeemable after meeting a 1x playthrough requirement. The site also highlights the 150% “Extra Coins” first-purchase bonus, and the automatic no-deposit welcome award of 15,000 Gold Coins plus 5 Sweeps Coins for new accounts (where available). Always check the banner or game page for which currency a promo uses before you play.

Featured slots now on the floor — quick looks you’ll want to try

The lobby’s spotlight rotates through popular titles and provider drops from Pragmatic Play, Evoplay, BGaming (Softswiss), Relax Gaming, and others. Notable picks include “The Catfather Slots,” a 5-reel, 9-payline video slot with up to 25 free spins and stacked wilds. The lobby also surfaces themed hits like love-driven “Romeo and Juliet Slots” and summer-ready “Club Tropicana Slots,” with clear callouts for free spins, max bet limits, and bonus features so you can compare games without leaving the page.

Payments, support, and device play — what the lobby tells you

Payment options and support channels are visible from the lobby header, making it easy to confirm deposit methods before you play. Scratchful accepts American Express, MasterCard, Visa, and Skrill, and operates in USD. Customer service links to the FAQ and live chat, and you can email support@scratchfulcasino.com for account questions or verification issues. The lobby is fully responsive, so the same categories and filters are available on mobile and tablet for on-the-go play.

How to claim offers and prepare for cashouts

Promotions in the lobby explain activation steps and minimums: most bonus Sweeps Coins are credited automatically on sign-up, first purchase, or daily login. Sweeps Coins require a 1x playthrough before redemption, and you must have 50 Sweeps Coins to request a cash prize or 10 Sweeps Coins for a gift card (1 Sweeps Coin = $1). Gold Coins can expire after 60 days of inactivity, and bonus terms are shown in the promotion details—tap the banner or promo tile to read full rules.

Eligibility, restrictions, and safe-play features

Scratchful’s lobby flags state restrictions and eligibility so you won’t waste time if play isn’t available in your area. The site is not available in Alabama, Delaware, Georgia, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, and Washington. Players must be 18 or older, or the legal age in their state. Responsible-play tools—deposit limits, time-outs, and self-exclusion—are linked from your account menu and are easy to enable if you need them.

The refreshed lobby makes it simple to find the games you like, claim the right promotions, and confirm payout rules before you play. If you’re unsure about a bonus or eligibility in your state, open the lobby help panel or contact support for a quick answer, and always gamble within your limits.